Infrastructure you don’t have to think about

Patching servers, monitoring uptime, surviving audits, and answering the 2am call are probably not in your company’s mission statement. They’re in ours. Winmill runs, secures, and supports the infrastructure your business stands on.

  • Enterprise software since 1994
  • Microsoft Cloud Solution Provider
  • CISSP and CISA certified security leadership
  • Fortune 500 clients across North America
The practice

One accountable team, from rack to help desk

Whether you’re offloading a data center, protecting against the disaster you hope never comes, or handing your day-to-day IT to people who answer the phone, this practice exists so technology stops competing with your actual work. We own the hardware, we run the infrastructure, and we answer for both.

Who we serve

Built for small and mid-size organizations

Our managed IT services are staffed for small and mid-size organizations, with on-site support across the New York Metro area. Benefit funds, unions, professional firms, and growing companies that need a real IT department without hiring one. Disaster recovery hosting and remote support serve clients anywhere. If you’re a large enterprise with thousands of users, we’ll say so early and point you right.

Services

What this practice runs for you

Disaster recovery hosting

A dedicated recovery environment for your own equipment and licenses, mirrored to your production systems and ready to fail over. The full facility story, from redundant power to sub-three-second firewall failover, is on the disaster recovery hosting page.

Managed IT services

A virtual IT department for New York Metro organizations: strategic direction, on-call support, and about 90 percent of day-to-day issues resolved remotely, typically onsite within the hour for the rest.

Disaster recovery and continuity

Mirrored environments, replication of backups and live servers, and recovery objectives you can state out loud in a board meeting. Tested, not assumed.

Multi-cloud management

We design, migrate, and manage environments on Microsoft Azure, Amazon Web Services (AWS), and Google Cloud, with each workload running where it’s cheapest and safest. We’ll tell you what belongs on-prem, what belongs in the cloud, and why.

One-call procurement

Hardware, software licensing, and cloud subscriptions across Azure, AWS, and Google Cloud, purchased through a single point of contact, so your team stops managing vendors and starts using equipment.

Monitoring and patching

Automated monitoring of system health, availability, and application activity around the clock, with OS upgrades and security patches handled for you.

IT advisory and procurement

One call for the buying, and the thinking behind it

Winmill acts as an extension of your team for IT decisions and purchasing. We help you plan what to buy and when, then source it: hardware, software licensing, and cloud subscriptions across Microsoft Azure, AWS, and Google Cloud, all through a single point of contact.

The advice is vendor neutral and grounded in thirty years of running our own infrastructure. You get the recommendation we’d stake our own systems on, not a quota-driven pitch.

Advisory and procurement covers

  • Hardware and equipment purchasing, from servers to end-user devices.
  • Software licensing, including Microsoft licensing through Winmill’s Cloud Solution Provider program.
  • Cloud subscriptions on Microsoft Azure, AWS, and Google Cloud.
  • Vendor evaluation, quotes, and renewals handled for you.
  • Technology roadmaps and budget planning for the year ahead.
Why Winmill

A team, not a ticket queue

People who answer

Clients treat us like a member of their own team because we act like one: the same engineers, familiar with your environment, tactical or strategic.

Infrastructure we own

We’re not reselling someone else’s infrastructure. Winmill owns and operates the hardware and networking, inside an independently audited facility, and has run its own infrastructure for thirty years.

Security in the same building

The practice is overseen by CISSP and CISA certified security leadership, and the cybersecurity team that penetration tests for a living works down the hall.

Our work

Infrastructure success stories

Common questions

Frequently asked questions

Are we the right size for your managed IT services?

If you’re a small or mid-size organization that needs real IT support without a full-time department, yes. We’re deliberately not an enterprise MSP: organizations with thousands of users need a different kind of firm, and we’ll tell you that in the first call rather than the second year.

Do you only work in the New York Metro area?

On-site managed IT support, yes, that’s where our people are. Disaster recovery hosting and remote support serve clients across North America, and about 90 percent of day-to-day issues are resolved remotely anyway.

What about compliance and audits?

The facility and controls story, including audits, certifications, and the security program, lives on our disaster recovery hosting page. Short version: compliance isn’t a page on our website, it’s how the facility runs.

Can you take over from our current provider or IT person?

Yes, and it’s a common starting point. We assess the current environment, make tactical and strategic recommendations in writing, and manage the transition, including office moves and infrastructure build-outs when they’re part of the picture.

Stop being your own IT department

Tell us what’s running, what’s aging, and what worries you. An IT advisor will come back within one business day with a straight read on where we can help.