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Global Manufacture Increases Efficiency and Reduces Education Costs by 37% with CA PPM

The Project

The educational division of one of Silicon Valley's most prominent manufacturers creates popular certification tests that serve as the industry standard for technical competence. The company needed to capture the demand for new tests, determine which would be worthy of investment, and then develop those test products within budget and on schedule. They had CA PPM installed, but with minimal adoption. The Operations Manager had a vision for a full utilization of CA PPM ideation, project management and resource management, but it wasn't clear how to get there.

An additional challenge was that they had unsuccessfully tried several other PPM solutions over the years; therefore the project faced immediate skepticism from senior leadership and project managers. They needed a partner who could help simplify the current process, improve user adoption and get CA PPM to provide real value to the organization. They turned to WinMill Software.


  • Poor user adoption and management skepticism
  • Need for robust Demand Management
  • Resource Management internal processes needed redesign
  • No ability to measure the effectiveness of the system - KPI's needed
  • Need to reduce overall certification development costs, and increase efficiency
  • Map business processes to a CA PPM solution
  • Implement functionality over 3 phases
  • Implementation strategy focused on:
  • Strategic Key Performance Indicators
  • Process Alignment
  • User Adoption and Training
  • Functional areas included Idea Management, Resource Management redesign and a major version upgrade

The Results

WinMill Software helped this company to transform their use of CA PPM. The implementation was driven strategically, with key performance indicators built into the system to provide data that's needed, when it's needed, to senior decision makers. We focused on unrelenting user adoption throughout the engagement to ensure no user was left behind. CA PPM is now an integrated tool enhancing the way this company does business. And due to the success of the project, other departments are now asking how they can use CA PPM to solve their own project and resource issues!

  • 37% reduction in development costs for new tests
  • 27% reduction in time to market
  • 60% reduction in the time spent on demand management (Ideas)
  • 50% reduction in the time spent per week on project communications and status meetings
  • 100% timecard compliance
  • 27% increase in projects
  • 27% increase in projects per headcount - project management headcount remained flat
  • 82% of projects came in under budget

In addition, this company and WinMill were proud to receive the Brandon Hall Bronze Learning Strategy Award in recognition of our accomplishments!