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End of Life Announcement for Selected CA PPM Add-in Products

Note: this is a reprint of an announcement originally sent to CA PPM Customers on June 30, 2015.

CA Technologies is continually working to improve our software and services to best meet the needs of our customers. In order to focus our development efforts and to help our customer base achieve their strategic business initiatives, we are investing our resources in new technology and software and will be dropping support on CA PPM selected Add-in Products which include: Service Connect, Business Relationship Manager, PPM Essentials Accelerator, Catalyst Connector, Connector for Unicenter Asset Portfolio Manager and Connector for Unicenter Service Desk and Software Change Manager. Some of these products constitute the option "CA Clarity PPM for IT Governance," thus that option is End of Life as well.

In accordance with the CA Support Policy and Terms (, please consider this email your written notification of End of Life of CA PPM selected Add-in Products. Add-in Products will no longer be enhanced and maintenance and technical support will be discontinued beginning June 30, 2016. After June 30, 2016 in accordance with CA's End of Life Policy, located in the CA Support Policy and Terms, CA Technologies will continue to provide self-service support until the expiration of your current contractual support period. The add-ins are content offerings, not product functionality, therefore when we EOL them we do not offer functional alternatives. Existing customers may continue to leverage the content, but it will not be available for new customers.
  • A new customer installing future releases will not get these add-ins.
  • Existing customers upgrading to future releases will not get new versions of the add-ins.
  • Existing customers will have whatever version of the content they previously installed before upgrading.
  • Future releases will not include new versions of the add-ins.
Customers may continue to run and use CA PPM selected Add-in Products in production and non-production environments after the End-of-Life Date. However, after June 30, 2016, CA Technologies will no longer provide any fixes, patches, service packs, updates, upgrades, programmatic changes, new features, or coverage for updated or new operating systems, databases, browsers, or any additional components.

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