WinMill Software Announces Managed Services for CA PPM
LAS VEGAS , November 8, 2014 CA WORLD '14 - WinMill Software, a CA Platinum Services Partner and Global Partner Program Advanced member, recently unveiled its newest service offering: Managed Services for CA PPM (formerly CA Clarity PPM). Using an entirely US-based staff, WinMill provides high-end, long-term services to manage, maintain and support client CA PPM environments."Our clients want to focus on what they do best, which is running their business," said Kevin Kilgore, President of WinMill Software. "Managing CA PPM is not part of their mission statement, even if CA PPM is critical to their business. And they are realizing that we can do it better and cheaper than they could ever do it themselves. It's a win-win for everyone."
WinMill provides four tiers of CA PPM Managed Services, which can be combined according to a client's particular needs. The service levels include CA PPM Administration & Helpdesk, CA PPM Technical & Report Development, CA PPM Mentoring & Functional Support, and CA PPM Full-Time Staff. Pricing is based on the size of the organization's CA PPM implementation and the level of support needed.
"We've been providing this kind of service to our clients for years," said Amy Skaar, WinMill's CA PPM Practice Manager. "But now we've bundled it into clear service tiers with simple pricing. Some of our clients want us to keep the lights on, while others want us to help move them forward along their long-term CA PPM roadmap. Others want certified technical staff available to chip away at their growing wish list, or functional staff to support end-users. Our service tiers can be mixed and matched to meet the needs of any client."
CA PPM helps customers manage the innovation lifecycle from ideas to execution, better align IT initiatives with business strategy, and deliver greater business value.
"The Managed Services approach is a good option for many of our CA PPM customers," said David Werner, Senior Principal Product Marketing Manager, IT Business Management, CA Technologies. "WinMill Software has been very successful in this space, both independently and as a partner of CA Technologies. They bring true expertise and quality of service to the CA PPM implementations that they support."
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